COVID Safety at Thompson Lexus Doylestown
Our Sales Department is OPEN!
We are ready to greet customers in our showroom—no appointment needed. You can also test drive any new or pre-owned Lexus vehicle. Please follow any current on-site health and safety guidelines when visiting our facility; your safety is important to us, and we take appropriate precautions.
Sales Hours: Mon – Thurs 8-8. Fri 8-6. Sat 8-5.
We are OPEN for Sales!
Call (267) 898-2457. We are ready to assist you. Shop now. Browse our new Lexus inventory or our selection of quality pre-owned vehicles. Well provide touch-free delivery in a clean dealership area or to your home. Every vehicle is sanitized prior to delivery. If theres a Sales Associate youd prefer to work with, just ask and well set you up with them remotely.
Service Hours: Mon-Thurs 7:30-8:00. Fri 7:30-6:00. Sat 8:00-5:00.
Customers can call (267) 810-0037 or schedule an appointment online. Our service staff will maintain social distancing protocols and sanitize your vehicle after service is completed. For after-hours emergencies, call 267-489-3900.
The safety of our employees and customers is our top priority. Please follow any current health and safety guidelines when visiting our facilities. If you have any questions or concerns regarding purchasing or servicing a vehicle, please contact us online or by phone. Were here to help.
Thank you for your support and patience during this challenging time.
Updated 4/3/2020:
If You Need Us, We’re Here.
Fifty-one years ago, Jack Thompson started The Thompson Organization with one simple philosophy in mind: “We’re not in the car business, we’re in the people business.” And now more than ever, our people and their safety are our top priority.
While we are open to serve our community and take care of your repair needs, our priority is supporting our guests and keeping service available for those who need it.
However, if you feel that your vehicle needs attention to help ensure your safety and the safety of those you love, contact us. We are here to help. If your maintenance or repair can wait for a couple of weeks, we’ll be here then as well.
To all those in the healthcare field and the first responders on the front line, no matter what make or model you drive, we can service your vehicle. Count on Thompson Lexus Doylestown to get your repairs done quickly so you can get to work, where you are much needed. We thank you for all that you are doing to keep us safe.
To our employees husbands, wives, daughters, sons, mothers, fathers, brothers, sisters, significant others, partners and friends, we are doing our best to keep your loved ones safe. And at this time, all employees continue to be paid and receive benefits. To our amazing staff, we stand with you and will get through this together, becoming stronger because of it.
The Thompson Management Team
To our Thompson family,
We’ve been thinking a lot about you lately – our employees, our customers, and our community. Your health and safety are our top priorities. It is critical to do our part to help reduce the transmission of COVID-19. Here are some of the steps we are taking to protect everyone in this ever-evolving situation.
* We are diligently following guidance and best practices from state and local authorities as well as the Centers for Disease Control and Prevention (CDC). * Across all of our facilities and operations, we have increased our daily cleaning routines, including more frequent handwashing, use of sanitizer, and cleaning of equipment and surfaces.
We are equally committed to taking care of our employees and their loved ones.
* We have implemented an emergency, temporary employee assistance program which guarantees pay for the remainder of March. * We are asking employees to refrain from travel, unless critical, and have established quarantine procedures after travel to high-risk areas. * We have consulted a medical expert to ensure we are taking all necessary steps to protect the safety and well-being of our people. * We are providing resources to help employees modify how they work, including flex remote work for entire departments wherever possible.
We would like to advise you of our revised hours:
Our dealerships may periodically operate with a reduced staff. Our team will still be available to answer your questions and assist with your immediate service needs. This may be done on a temporary, hybrid schedule:
We are open for online sales! Our internet team is ready to assist you. Visit our Express Store.
We will continue daily assessments of this current situation and will ensure you are updated with any modifications to this temporary plan. We appreciate your flexibility as we put measures in place for the safety of us all. While the environment around us is uncertain, we take comfort in the fact that we have a world-class team and a loyal community that supports us.
Thank you for being a part of the Thompson family.
Questions? Call us at (267) 898-2457 or fill out the form below.